Customer Support & Contact

We’re here to help and make your shopping experience as easy and stress-free as possible.

Support Hours

Monday – Friday
9:00 AM – 6:00 PM (GMT+8)

Messages sent outside business hours will be answered on the next business day.

Email Support

service@Merchlyft.com

We usually reply within 1–2 business days.

If you’re contacting us about an order, please include your order number so we can assist you faster.

Social Media Support

You can also reach us through:

• Facebook Messenger for order updates and general questions
• Instagram Direct Messages
• WhatsApp (if available in your region)

We do our best to respond as quickly as possible on all platforms.

Quick Help

You may also find answers to common questions in our FAQ section, including:

• Shipping & Delivery
• Returns & Refunds
• Payment Methods
• Orders & Account

Our Promise

At Merchlyft, we aim to keep things simple by providing:

• Fast and friendly customer support
• A smooth shopping experience
• Secure handling of your personal information